[2024 Fixed] Outlook scanpst Missing? Get It Back in No Time

2024-01-12 11:49:11

26310 views, 5 min read

Many users have been encountering an issue on Windows 7 and Windows 8.1 where they can't find scanpst.exe and reinstalling Office doesn't help either. If you are facing the same issue, don't panic; there are solutions available. Read on to learn why scanpst.exe missing and how to quickly find the missing scanpst.exe location.

Part 1. How to Find ScanPST Location
Part 2. Reasons Why scanpst.exe Missing
Part 3. How to Find Missing scanpst.exe?
Part 4. What to Do If Scanpst.exe Cannot Work?

1How to Find ScanPST Location

The location of the ScanPST tool, also known as the Inbox Repair Tool, depends on your version of Microsoft Outlook and your operating system. Here are the general locations for ScanPST:

For Outlook 2019 and Outlook 2016:

On 64-bit Windows: C:\Program Files\Microsoft Office\root\Office16

On 32-bit Windows: C:\Program Files (x86)\Microsoft Office\root\Office16

For Outlook 2013:

On 64-bit Windows: C:\Program Files\Microsoft Office\Office15

On 32-bit Windows: C:\Program Files (x86)\Microsoft Office\Office15

For Outlook 2010:

On 64-bit Windows: C:\Program Files\Microsoft Office\Office14

On 32-bit Windows: C:\Program Files (x86)\Microsoft Office\Office14

For Outlook 2007: C:\Program Files\Common Files\System\MSMAPI\

In these locations, you should find a file named ScanPST.exe. Double-click on this file to open the Inbox Repair Tool and proceed with repairing your PST file.

Note

Remember to close Microsoft Outlook before running ScanPST, and it's recommended to make a backup copy of your PST file before initiating the repair process. If you are unable to locate ScanPST in the specified directories, you may use the search function on your computer to find the file.

2Reasons Why scanpst.exe Missing

There could be a number of reasons why the issue of missing scanpst occurs. Following are some of the common reasons:

The location of scanpst.exe can be different depending on whether you have installed Outlook application from Microsoft Store regardless of the version of your Windows. If that is the case, the default location of files will be different from the regular installation.
It could be possible that some certain security (sandbox) limitations are preventing you from running certain exe files directly. This could cause the scanpst.exe file to go missing.
Inappropriate permissions could be another cause behind this problem.

3How to Find Missing scanpst.exe?

Usually, scanpst.exe file is located in the same folder as the Outlook application installation folder. This is the case when you have installed Microsoft Office and selected Outlook as a component to be installed. Finding scanpst is quite easy as all you need to do is launch Task Manager and navigate to the file location of the Outlook process.

1. Launch Task Manager on your computer.
2. On Task Manager, switch to the Processes tab and find Outlook.
3. Once you have located Outlook, right-click on it and then click on the 'Open File Location' option. If you are using Windows 7, then this will be the first option on the right-click menu.
4. Once you click on 'Open File Location' option, Windows Explorer will open the folder where Outlook is installed. You can then look for scanpst.exe in that folder as it is usually stored there.

scanpst-location

Pros & Cons of scanpst You Should Know

Features	Disadvantages
Scan different files or folders and determine what's wrong with the current profile. Help you to make sure that your Outlook emails are located in the same folder as the original. There are no costs associated with scanpst. Enable you to repair Outlook PST files for free. Recover important data from infected/erroneous/damaged/corrupted profile.	There is no automatic process to scan and repair profiles or perform other operations. This makes scanpst somewhat tricky to use particularly for non-tech-savvy users who usually have difficulty following through all the steps. Locating PST files via this utility can be difficult for new users due to its complexity. Not to mention you have to perform all the steps manually. While you can use scanpst to repair your emails or PST files, the utility does not ensure the data integrity which means you may not be able to fully recover the important data. Sometimes, repairing errors can cause more damage to the data, causing it to be changed or compromised.

Features

Disadvantages

Scan different files or folders and determine what's wrong with the current profile.
Help you to make sure that your Outlook emails are located in the same folder as the original.
There are no costs associated with scanpst. Enable you to repair Outlook PST files for free.
Recover important data from infected/erroneous/damaged/corrupted profile.

There is no automatic process to scan and repair profiles or perform other operations. This makes scanpst somewhat tricky to use particularly for non-tech-savvy users who usually have difficulty following through all the steps.
Locating PST files via this utility can be difficult for new users due to its complexity. Not to mention you have to perform all the steps manually.
While you can use scanpst to repair your emails or PST files, the utility does not ensure the data integrity which means you may not be able to fully recover the important data.
Sometimes, repairing errors can cause more damage to the data, causing it to be changed or compromised.

4Scanpst.exe Cannot Work? Try An Outlook Repair Tool

ScanOutlook is the best scanpst alternative and there are many reasons why. This third-party tool can help you easily repair corrupted or damaged Outlook PST and OST files. Furthermore, you can also recover deleted Outlook mailbox data, calendar, contacts, attachments, emails, etc. via this tool.

The software has a user-friendly interface, hence making it easy for beginners to scan and repair/recover Outlook PST and OST files.

imyfone-scanoutlook-product

Repair damaged or corrupted Outlook PST and OST files for Free.
Recover deleted Outlook emails, notes, journals, calendar, contacts, attachments, and more.
You can export the recovered data in many formats e.g. PDF, PST, HTML, RTF, and more.
Repair PST/OST files no matter whether they are corrupted, inaccessible, or damaged due to virus attack or software issue.
Compatible with all versions of Outlook and Windows (including the latest Windows 11).

Try It Free Coming Soon

Steps to Repair/Recover Outlook Data Files

Step 1. Launch ScanOutlook on your computer. Then choose the PST/OST file from the list on the software that you want to repair/recover.

start to repair

Step 2. Once the desired PST/OST file is selected, start the repairing process by clicking on the Repair button.

Step 3. On the next page, preview the repaired/recovered files.

preview repaired files

Step 4. Export the items you want to save via the 'Export Selected' button. Make sure to choose a location as well as format for the selected data. Once you have configured everything, click on the 'Export' button to start the process.

start to export

Try It Free Coming Soon

Simon Marcus

Generally rated 4.9 (260 participated)

(Click to rate this post)

Rated successfully!

You have already rated this article, please do not repeat scoring!

Read full bio

Product Reviews

4.8

5.8k Votes Rated 4.8

AnyRecover is a top-tier solution for professionals seeking reliable data retrieval. Its advanced algorithms ensure accurate recovery from diverse storage media and device.
All-in-one functions, AnyRecover sets the standard for data recovery software. With its high recovery rate of hard drive, mobile phone, apps, you can recover and repair any file like photos, videos easily.
AnyRecover stands out in the data recovery market due to its exceptional performance and industry recognition. Trusted by professionals worldwide, it consistently delivers outstanding results for critical data retrieval.
This Data Recovery software is a powerful asset for professionals handling complex data loss scenarios. Its advanced features, such as AI photo repair and enhancement,Whatsapp and line messages recovery, make it an invaluable tool.
Unparalleled in its capabilities, AnyRecover is synonymous with successful data recovery. Its comprehensive scanning algorithms and deep file analysis ensure the highest chances of retrieving lost or deleted data.
AnyRecover Data Recovery software earns its place among the industry's elite due to its reliability and efficiency. With its customizable scanning options and extensive file format support, it's a trusted ally for professionals in the field.