[2020] How to Fix Recuva Failed to Scan the Following Drives

“I accidentally deleted a file and when I tried Recuva to get it back, I kept seeing the error Recuva failed to scan the following drives, how do I fix this?”

-By James

When we delete a file only to realise moments later that we actually need it, a few thoughts race through our minds. First, there’s the question of whether it can be recovered from the Recycle Bin, but larger files skip this and are completely deleted. Recuva is a solution which reverses the deletion of a file, but it doesn’t always function properly. Users who experience Recuva failed to scan the following drives can find out everything they need to know in this guide.

1 Common Error Types When Recuva Failed to Scan the Following Drives

Why does this error occur? There isn’t a single reason and it can be one of hundreds, but these are the most common Recuva error types:

Ran Out of Memory: Computers use RAM (Random Access Memory) when a program is running and it’s very typical of software that scans your storage to use lots of memory. If Recuva can’t obtain more memory then it won’t successfully retrieve deleted data.

Device is Not Ready: If the storage drive you are scanning is abruptly disconnected or a similar program is running a scan on it, Recuva will consider it not ready.

Unable to Determine File System Type: Every file on a computer is structured using a file system; different computers use different file system types. If Recuva isn’t familiar with the file system then it will fail to scan it.

Invalid Drive Size: Data recovery tools rely on lost data not being overwritten. So, if the hard drive is at max capacity, deleted files are likely gone or there isn’t any space for recovery.

These 4 reasons are among a pile of others, but it’s likely one of these applies to your situation. It’s also worth remembering that the problem could be with your computer or the operating system, not necessarily Recuva.

Recuva Failed to Scan the Following Drives

2  How to Fix Recuva Failed to Scan Problem

Now to look at repairing Recuva failed to scan the following drives. Although some reasons are easily fixable – a lack of available storage can be resolved by deleting some unnecessary files – there will frequently be cases where more abrasive solutions are needed. To fix Recuva, try these steps first.

Step #1 – Run the Recuva program and enable “Advanced Mode”.

Step #2 – Go to “Options” and navigate to the “Action” section.

Step #3 – Click the “Scan for non-deleted files” button.

Running this scan will exclude deleted files from the scan and this will put less strain on the recovery tool’s performance. However, this won’t always do the job and fix the drive problem.

Additional Fixes for Recuva Failed to Scan

The unfortunate fact is that there is no official fix for this particular Recuva error. On the other hand, there are plenty of fixes which are recommended by users who have previously experienced it.

1. Open Recuva in Safe Mode

Safe mode makes a program run without unnecessary additions. This could be plugins, extensions, add-ons, or even custom themes – most programs offer something in-line with these.

After doing this, you can see if the drive is detected and if so, either disable any additions or reinstall Recuva to recover lost data.

2. Disable Sleep Settings

Computers try to conserve power and Windows does a good job of this, especially when it comes to storage. If you or the system don’t access a hard drive’s data within a certain timeframe then it’ll be put into sleep mode. This also applies to some USB devices. As great as this sounds, it can cause data recovery software errors.

Step #1 – Open the “Device Manager” app.

Step #2 – Expand “Universal Serial Bus controllers” and right-click “USB Root Hub (3.0)”

Step #3 – Select “Properties” and go to the “Power Management” tab.

Step #4 – Uncheck “Allow the computer to turn off this device to save power”.

Step #5 – Click “OK” to confirm the change and repeat this with any other USB Root Hub devices that are listed.

Step #6 – Next, search and open the “Power Options” menu.

Step #7 – Click “Change plan settings” next to your plan, then “Change advanced power settings”.

Step #8 – Disable the “USB selective suspending settings” and change the “Turn off hard disk after” variable to 1440 minutes. Click “Apply” and OK.

Perform a scan again and if this fixes Recuva then fantastic. Otherwise, you can change all of these settings back to ensure the computer doesn’t waste energy.

3 A Safer and Easier Way to Recover Lost Data

Maybe you want to avoid dealing with Recuva’s error altogether and use a safer, easier, and more reliable recovery solution instead. AnyRecover fits this description and only on very rare occasions does it not recover lost files.In many cases it becomes very necessary and challenging to recover lost data after factory default.

See below some of the key features:


1,000,000 + Downloads

  • Recovers over 1000 different file types.

  • Safely recovers files without corrupting the originals.

  • Detects any storage device you connect to the computer.

  • Scans and shows a preview of the files you can recover.

  • Doesn’t have a file size recovery limit.

  • Adaptable and can recover data in every data loss occurrence.

  • Requires no expert assistance, very easy to use.

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Evidently, this data recovery has much more to offer, and runs much smoother too, than Recuva does. To recover lost data with this program use the steps we’ve detailed below.

Step 1 Download AnyRecover, install, and launch it.

Step 2 If you encouter partition problems, go for "I can't find my partitions".


Step 3 Choose a partition that you want to recover.


Step 4 Wait for a few moments till the scan is complete, and you can pasue or stop during the process.


Step 5 The scan won’t take long and once it finishes, browse the results and check the box next to everything you wish to recover.

Step 6 Finally, press the “Recover” button and choose the folder where the selected files should be recovered to. Be sure to choose a folder different than the folder the files were originally stored.


This is the only sure-fire way to recover data safely and there won’t be a problem scanning your drives either. AnyRecover doesn’t disappoint users and because it is equipped with so many features, it’s suited for virtually any data loss situation.


Everything we’ve explained in this article will assist you when Recuva failed to scan the following drives, and you’re left with two choices. Either continue with Recuva and attempt to fix this error or move on and use AnyRecover without having to struggle with that problem. Our recommendation is the latter simply because AnyRecover offers an impressive arsenal for data recovery.

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By  James Crawford , to Hard Drive Recovery

Updated on Jan 11, 2021

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