Either the Discord app or its settings have gone corrupt.
The Quality Windows Audio Video Experience service is not running properly, thus hindering the Discord functions.
Discord is launched with administrative access.
This should be easy using the Task Manager, below are the steps.
Step 1 Right-click on a space on the Taskbar and select Task Manager from the drop menu.
Step 2 Click on the Processes tab on top of the panel.
Step 3 A list of processes will be visible. Locate Discord, right-click on it and select End Task.
There are some instances where you may not able to end all Discord-related processes from the Task Manager. In such cases, you will have to use Command Prompt.
Step 1 Type "cmd" in Windows search bar and run Command Prompt as administrator.
Step 2Then type in the following command.
taskkill /f /im Discord.exe
If the Task Manager wasn't able to successfully close all Discord processes, execution of the command on CMD should do the trick.
Applications like Discord creates and stores a lot of temporary files, also known as cache files, which help Discord to function efficiently.
Step 1 Make sure to close Discord processes, then press Windows + R keys to bring out the Run utility.
Step 2 Type %appdata% and hit Enter.
Step 3 The AppData folder will be opened. Locate the sub-folder named Discord and hit Delete.
Step 4 Type %localappdata% on the Run utility. Hit Enter.
Step 5 The LocalAppData folder will be opened. Search and delete the Discord sub-folder.
Step 1 Make a right-click on the Discord app and click on Properties.
Step 2 Among the multiple tabs on top, click on Shortcut.
Step 3 Click on the Advanced option. In the pop-up window, uncheck the Run as Administrator option and click OK to proceed.
Step 4 Now, visit the Compatibility tab under Properties, also uncheck the Run this program as an Administrator option, and click OK.
Almost everyone uses an antivirus for the protection of the computer. While it is an excellent way of securing your PC from intruding viruses and malware, the presence of the antivirus can also cause a problem with Discord.
Avast is one of the most commonly used antivirus programs. So, we are using it as an example.
Step 1 Right-click on the Avast icon in the system tray and select the Open Avast User Interface option.
Step 2 In the Avast UI, click on the Protection tab on the left side of the panel.
Step 3 Now, click on Virus Chest and you will be able to view all the flagged files that have been quarantined. Locate the files that are related to Discord.
Step 4 Click on the Three Dots visible above the Discord installationfile. Choose the Restore and Add Exception option from the drop menu.
Now, you need to do the same for all the Discord associated files in there. After clearing all the files, reboot your computer.
But this isn't the end. You also have to ensure that you don't face any such issues in the future. So, you just have to add the Discord installation file in Avast as an exception.
Step 1 Open Avast and navigate to its Settings.
Step 2 Click on the General section and choose Exceptions on the left side.
Step 3 Now, click on Add Exception and add the folder containing the Discord installation file.
Now, you will be able to run Discord with ease as antivirus won't conflict with the app anymore.
So, it is important to configure the Quality Windows Audio Video Services. According to user reports, changing the settings to Automatic works the best.
Step 1 Press Windows + R keys to bring out the Run utility.
Step 2 Type in services.msc and hit Enter.
Step 3 In the Services panel, locate Quality Windows Audio Video Experience and right-click on it, select Properties.
Step 4 Check the service status. If it has started, click on Stop, then relaunch it by clicking on Start.
Step 5 Lastly, change the Startup type to Automatic and click OK.
Now, starting the service may give an error. The error states,
"Windows Could Not Start Service on the Local Computer. Error 1079: The Account Specified for this Service Differs from the Account Specified for Other Services running in the same process."
This problem needs to be resolved. So, do the following.
Step 6 In the Properties window, click on the Log On tab.
Step 7 Click on Browse. Under it, you will find Enter the object name to select box. Type the account name and click on Check Names and wait. The name will be visible.
Step 8 Lastly, click OK and type your password in the box when prompted.
Step 1 First, you need to close all Discord-related processes. After that, navigate to the Control Panel via Windows search.
Step 2 Click on Uninstall a Program.
Step 3 Locate the Discord app and click Uninstall.
Step 4 While Discord is being removed from your computer, a prompt will appear, stating Completely Remove Discord on Your Computer. Click Yes.
Step 5 After the uninstallation is complete, click Finish.
You also need to clear all the Discord files to have a fresh reinstall of Discord. So, check out the details of method 2 for the removal of Discord AppData and LocalAppData folder. After this, visit the Discord Website to install the app again.
Step 1 On Windows 7, click on the Start Menu and choose Computer. Right-click on it and select the Manage option from the drop menu.
Step 2 Navigate to Server Manager > Features. Click on the Add features option.
Step 3 Locate Quality Windows Audio Video Experience Service, then click Next to proceed.
Step 4 Now select the QWAVE option, click on the Install button and wait for the process to get finished.
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