[Fixed] Quick Solutions for “USB Device Not Recognized” Error

The “USB device not recognized” error is common on Windows computers. If your computer runs on Windows XP/7/8/10, you may have come across this error after connecting an external USB device to the PC. If the this error occurs, the USB device won’t show up on your Windows PC. This means that you won’t be able to open the device or access data stored in it. In this article, we will focus on showing you how to fix the problem. First, we will learn what’s the causes.

1Causes of the “USB Device Not Recognized” Issue

• The USB driver currently loaded on your PC has already become corrupt or unstable.
• The computer needs an update for issues which may conflict with the external USB device and Windows.
• The Windows on your computer could be missing important updates.
• The USB controllers could be corrupt or unstable.
• The computer’s motherboard may require updated drivers.
• The connected external USB device could be entering selective suspend.
• The USB port could be faulty.

create recovery drive

2How to Fix the “USB Device Not Recognized” Problem?

There several things you can do to fix the issue. We have outlined these things below:

1. Remove Power Supply

This is the easiest solution to the issue. It is as simple as unplugging the computer from the power supply. Most modern computers will not turn off completely immediately after being removed from the power supply. To ensure that the computer is turned off completely, you will need to use the Shut Down function in Windows or press the power button before unplugging the PC from the power supply.

2. Uninstall and Then Reconnect Your External USB Device

This solution will work if the USB driver that is currently loaded is corrupt or unstable. To implement this solution, you will need to follow the steps outlined below:

Click the start button. In the search box, type in “Device Manager”.

From the list of results, select Device Manager.

From the hardware list, select Disk Drives.

Right click the external USB drive that has the “USB device not recognized” issue. Select Uninstall.

After the drive is uninstalled, unplug the drive’s USB cable.

Wait for approximately 60 seconds and then reconnect the drive’s USB cable. Check to see if the USB drive has loaded in the Windows Explorer.

3. Update the USB Device Drivers

To apply this solution to the “USB device not recognized” problem, you will need to follow the steps outlined below:

Click Start and type in “Device Manager” in the search box.

From the list that appears, select Device Manager.

Scroll down to “Universal Serial Bus Controllers” and click on it.

Under Universal Serial Bus Controllers, right-click on a USB component you wish to update and then choose “Update driver”.

Select “Search automatically for updated driver software”. If Windows currently does not have a new driver, you can try looking for a new one on the device’s manufacturer website. Follow the manufacturer’s instructions to install the updated driver.

4. Fix USB Root Hub

To fix the “USB device not recognized” problem using this solution, follow the steps below:

Click the start button and type in Device Manager. Select Device Manager from the list of results.

Scroll down to “USB Serial Bus Controllers” and expand it. Right-click on the USB Root Hub and then select Properties.

Select the Power Management tab. Uncheck the “Allow the computer to turn off this device to save power” checkbox. If you have more than 1 USB Root Hub listed, repeat the above steps for all the USB Root Hubs.

5. Disable the USB Selective Suspend Setting

This solution will keep the external USB device from powering down. To implement this solution, follow the steps below:

Click the Start button and then type “power plan”. From the results, select “Choose a power plan”.

Click the “Change Plan Settings” option next to the currently selected plan.

Select “Change advanced power settings”.

Click the box with the plus sign to expand USB Settings. Again, tap the plus sign to expand “USB selective suspend settings”.

Select “Plugged in”. From the drop-down menu, select disabled. If you are using a laptop, select “Battery” and then choose disabled from the dropdown menu. Tap “Apply” and then click “OK”.

3How to Recover Data When You Can't Fix "USB Device Not Recognized" Issue?

When the “USB device not recognized” error occurs, what will worry you the most is losing the data stored in the device completely. What if you tried all methods above, but the problem still exits. Is there a way to get your data on USB drive back? Yes, you do not have to worry about losing your data completely. With a tool known as iMyFone AnyRecover, you can recover your lost data quickly and easily.

AnyRecover works with all storage devices, including mobile phones, hard drives, flash drives, camcorders, Memory Cards, etc. The tool will recover your data irrespective of whether you lost it via damaged hard drive, accidental deletion, virus attack, formatting, OS crash/reinstall, lost partition, etc.


1,000,000 + Downloads

The main features that AnyRecover users enjoy include:

  • The tool supports over 1000 file formats including photos, music, videos, document, etc.

  • It supports all storage devices, not only USB drives, but also hard drives, PC, Mac and all storage cards.

  • It makes data recovery both easy and quick, no tech required.

  • You can use AnyRecover trial version for free to confirm whether it will be able to solve your problem.


To verify that AnyRecover is extremely easy to use, we have outlined the steps you need to follow for external device recovery below:

Step 1. After launching AnyRecover on your PC, choose “External Device Recovery”.

anyrecover screenshot

Step 2. Connect the external device to the computer. After connecting the external device, click Next and then select the disk from which you would like to recover your data.

anyrecover screenshot

Step 3. Select the file types you wish to recover and then tap Scan.

anyrecover screenshot

Step 4. After the scan, the lost files should be displayed. Preview the files and select the ones you wish to recover. Click Recover to get the files back.

anyrecover screenshot


By  James Crawford , to External Device Recovery

Posted on Jan 31, 2019  ( Updated: Jun 14, 2019 )

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