"Hello, all… I purchased a second-hand GoPro Hero 4 and it’s refused to connect to my smartphone. To fix it, I have reset the camera and updated the firmware, but both of these did not work. The Wi-Fi also does not get enabled, no matter what I try. Please, I need tips for repairing this GoPro."
The importance of resetting the GoPro Hero is almost as significant as the risks you face if not done correctly. Resetting is a broad term because you can reset several aspects of your GoPro Hero 3 and 4. To make it clear, in this post, we will show you the best ways to reset the Wi-Fi connectivity of your GoPro Hero as well as reset the device itself in ways that you do not lose any data on the GoPro.
When you reset your GoPro, you are essentially making a clean slate for the device and refreshing the software, as well as deleting every setting and all data in the GoPro. To get the ball rolling, we will learn how to reset the GoPro Hero 3 and Hero 4 in such a way that your data stays intact.
The factory reset is the first type of reset we will explore here. It is a very delicate process that returns the device to a clean state. A factory reset wipes all your data, but we promise you that all of your data will remain intact if you follow the guides here carefully.
Step 1: Turn on the camera and press the Mode button. Hold down this button until the Setup Gear icon is displayed.
Step 2: Next, select the gear icon to open the setup screen.
Step 3: Press the Shutter button at the top.
Step 4: After that, press and hold the button in the front of the camera that faces forward. This is the Mode button.
Step 5: Finally, select the reset cam option by pressing the shutter button.
Step 1: Power off the GoPro and press the shutter button. Do not release this button yet.
Step 2: With the shutter button still held, press the power button in front of the camera.
Step 3: Finally, wait while the camera comes on and the settings and data reset.
Did you reset the GoPro Hero yet or plan to do so? You may think you risk losing your data, but not with iMyFone AnyRecover. The data recovery is fast, and you can count on this tool as it has a success rate as high as 98%. Besides, it works smoothly on both Windows OS (even the latest Windows 11) and Mac OS. Learn how to recover data from GoPro Hero 3 and 4 using AnyRecover.
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AnyRecover will work effectively for recovering all data types (more than 1000 types confirmed) - pictures, music, documents, etc.
Also, the software can recover data not only from the GoPro Hero but also from all storage types and media devices.
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You don't need to have technical skills to use this recovery tool.
Convinced about AnyRecover yet? It’s really great, and you can use it for other of your devices after resetting your GoPro. Next, we will look at how to recover data from GoPro Hero 3 and 4 using AnyRecover.
Step 1: Open AnyRecover, and from the first window, select the location you want to recover data from.
Step 2: After that, click on Start. The program will start an all-round scan on your selected location.
Step 3: On completion of the scanning, you will see all the discovered files that fit into your scan criteria displayed on the screen. From here, you can preview the items and restore them. To recover the data after previewing, hit Recover.
Are you trying to view the camera’s recordings and feed? You will need to connect to the Wi-Fi network of your GoPro to do this. And to connect to the network, you need the correct credentials. If you do not have the name and password to connect, you can reset it on the Hero 4 and Hero 3 following the guides below.
Step 1: Turn on the camera and press the Settings button. Hold this down for three seconds.
Step 2: Soon, you will see the Wi-Fi Mode options but release the Settings button yet. With this button held down, press the Power button and release it.
Step 3: Lastly, from the Reset Wi-Fi Settings, hit Reset.
If you have never paired your App and the camera, do so using the default password GoPro hero. You can change this later.
If you have paired them previously, then you must re-update the camera’s credentials from the GoPro site.
Step 1: On the update page, hit Start Update.
Step 2: Next, enter the serial number of your device and click Next Step.
Step 3: Click on Wi-Fi Update Only next and then hit the Next Step button.
Step 4: Enter a new name and password for the camera and follow the on-screen guide to finalize the Wi-Fi password reset.
This post began by teaching you how to reset the GoPro Hero 3 and 4 without data loss, before proceeding to show you how to recover any data you lost in the course of the resetting with iMyFone AnyRecover. You also learned how to reset the Wi-Fi connectivity if you experience challenges with it. This knowledge will get you through a lot of issues in the future.
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