Mac Keeps Crashing? This is Why and How to Fix It

menu_default hide_default

“Hey guys, I desperately need your help. For the fourth time in 24 hours, my Mac has shown me the ‘Your computer was restarted because of a problem message. I know this is as a result of my Macbook crashing. Please, why does my Mac keep crashing? And what should I do to prevent a MacBook pro crash? Thank you” – Rose

We all know how annoying it is when our computers crash, most notably when it happens during activities we haven’t saved.

Many factors could make a MacBook pro crash. Still, there are great ways to avoid these annoying moments. In this article, we’ve put together everything you need to know when you deal with a MacBook that keeps crashing, and how to solve and prevent it from happening again.

Part 1: Why Does a Mac Crash?

Although built considering durability, the MacBook computer sometimes succumbs to one issue or the other. These issues are different for each user. Today’s subject is dealing with one called ‘MacOS crash,’ aka ‘Kernel Panic.’

macbook crashes on start up

Below are the reasons your Mac keeps crashing:

1. Inadequate amount of system memory for applications to run on.

2. Opening too many applications also consumes memory.

3. CPU drained due to resource-intensive applications, i.e., applications that require a lot of resources from the CPU.

4. Presence of Software bugs and many incompatibilities.

5. Competition for simultaneous disk access by applications, this is when two or more applications demand much disk space at the same time.

6. Your current macOS Update version might not be compatible with your device.

7. Due to low storage space on the startup disc.

Part 2: Troubleshoot and Fix Mac Crashing Issue

One or two crashes may be considered normal, but if your Mac keeps crashing frequently, it is then a significant issue. Like every other computer problem, your first resolve is to find out the reason for the constant crash. Troubleshooting herein involves accessing the crash reporter for Mac to have a clue of why the Mac keeps crashing.

Experts insist that, before you rectify Mac crashing issues, you should first attempt to recover missing data.

How to Recover Data from A Crashed Mac

AnyRecover Mac Data Recovery is a powerful data recovery tool for computers. With this tool, you can recover your lost data, document, and deleted files in three quick steps. Get back unlimited deleted data on any storage device, including memory cards, flash drives, mobile devices, etc. This recovery program has a ton of features, go below to see them.


1,000,000 + Downloads

Key Features of AnyRecover:

iMyFone AnyRecover allows you to preview your lost or deleted files before full recovery.

It will restore data no matter what led to the data loss, e.g, wrong partitioning, formatted device, faulty hardware, emptied trash, etc.

With AnyRecover, you can recover any file format or type: Emails, Photos, Audios, Videos, etc.

It allows recovery from Mac Computers, Flash Drives, Cameras, Camcorders, Hard Drives, Memory Cards, iMac, etc.

Download NowDownload Now

Before recovering data from the crashed Mac, you need to create a bootable drive to restart the crashed computer. The procedure requires another working Mac and a blank USB drive. Once you're prepared, follow the steps below to create a bootable USB drive:

Steps to Create a Bootable USB Drive

Step 1: Download and install the AnyRecover software on your working Mac from its official site, then run the program.

Step 2: Choose "Recover from Crashed Computer", then click "Start".

recover from crashed computer

Step 3: You'll need to select a media to create bootable drive, if there are several USB drives available, choose the one you would like to create bootable media with, then click "Create".

select bootable media

Step 4: A message will pop out alerting you that the process will format your USB drive. If you've backed up important files, click "Format" to go on.

format usb drive

Step 5: When the format completes, it will begin to create bootable USB drive.

Once done, follow the steps below to restart your crashed Mac and recover data from the crashed Mac.

bootable drive created successfully

Steps to Recover Data from A Crashed Mac with AnyRecover

Step 1: Launch AnyRecover on the Mac you just restarted, then select a location where you lost or want to recover data. Next, click on “Start” to begin the scan.

select a location

Step 2: The program then carries out an all-round scan on the disk you selected and shows every lost file or folder. 

scan selected drive

Step 3: Preview and mark files you wish to recover, then click “Recover” from the lower-right part of your screen then allow the recovery process to run. 

scanned files preview and recover

Please save the recovered file in another storage location or a removable drive.

Now you can go through the following procedures to troubleshoot Mac crash issues:

1Run Apple Diagnostic

run apple diagnostic

Step 1: Unplug all external devices, excluding the display, mouse, keyboard, Ethernet connection, and AC power connection.

Step 2: Restart your Mac computer and quickly hold down the D key until the Apple Diagnostic screen shows.

(if the Diagnostic tool doesn’t appear, hold down Option + D during restart to launch diagnostic via the internet or turn off your device’s firmware password then try again).

Step 3: You’ll see a progress bar to check your mac. This shows after Apple Diagnostic recognizes your language choice. This operation should take about three minutes.

Step 4: If your device has an issue, Apple Diagnostic tool displays it, suggests remedies, and gives reference codes. Restart your Mac after this or carry out other operations.

2Boot Into Safe Mode

After upgrading your Mac to the latest Mojave or Catalina, the chances are that it will freeze or slow down. Restarting your Mac in safe mode is a common fix. Safe mode loads necessary kernel extensions only verify startup disk and repair directory issues. 

Steps to Boot into Safe Mode

Step 1: Restart your Mac and immediately hold down the Shift key until the login window appears.

Step 2: Your Mac is now in Safe Mode. To confirm, open Mac’s spotlight and type in “System Information.” Next, click the “Software” section to verify your boot mode as Safe, not Normal.

Step 3: If you observe no issue while in safe mode, restart your machine without pressing any key.

Step 4: If the issue comes back in normal mode, your Mac’s “login items” may be incompatible with your current MacOS version.

Note: If your machine doesn’t boot into safe mode, there’s insufficient space on your startup disk.

3Use Disk Utility to Fix the Issue

Apple Disk Utility First Aid is a possible fix to repair and confirm your logical disk and startup. To fix the crashing issues, follow these instructions.

Step 1: Restart your Mac computer while holding down Command + R keys till you hear a chime. This successfully boots your machine in Recovery mode.

Step 2: While in Recovery Mode, launch Apple’s Disk Utility app.

run disk utility

Step 3: Select your startup disk then click First Aid > Run Disk Utility then repairs your mac and should fix your crashing problems.

allow disk utility to repair drive

4System Restore

It is often the last resolve, and you should consider this if you’ve exhausted every other method.  System Restore simply involves “Reinstalling your MacOS.”

Step 1: Before you commence, you should backup all your essential files to a hard drive or cloud service.

(You could reinstall your macOS with an installation disk or follow the steps below).

Step 2: Restart Mac while holding down the “Command + Run” keys to boot into Recovery Mode.

Step 3: While in the Recovery Mode, go to macOS Utility, then click “Reinstall macOS,” followed by “Continue.”

Here, install the applications you’ll need. Apps that read core Duo CPU state aren’t required.

Step 4: Follow all on-screen instructions stipulated then click “Install.”

Often than not, this will fix the “my mac keeps crashing” complaint.

Part 3: How to Prevent A Mac from Crashing and Freezing?

“Prevention,” they say, “is better than cure.” We’ve seen ways to resuscitate a Mac that keeps crashing, how about we prevent our Mac from crashing in the future. The following points are quite obvious ways to prevent your MacBook from crashing. 

Go to the Apple Menu > About This Mac > More Info > System Report to keep track of your hardware status.

Make sure your OS and Apps are updated continuously.

To avoid insufficient Ram, install more System memory.

Carry out a regular ‘Housekeeping’ of your Mac device, e.g., emptying application caches and deleting unwanted/unused applications.

Occasionally restart your Mac system.

Create enough hard drive space.


If your MacBook or MacBook pro keeps crashing, you should be well enlightened on how to deal with the issue mentioned above.

You are now aware of the reason for your MacBook crash, how to troubleshoot with the crash reporter for Mac and fix it using four stipulated methods, and above all, how to recover your lost data using iMyFone AnyRecover tool.

We didn’t just stop there but went further to show you ways to prevent your Mac from crashing or freezing. Thank you for reading, and we wouldn’t mind you sharing.

Download NowDownload Now

+ View all all the comments and join the discussion


By  Alva Doris , to Hard Drive Recovery

Posted on Apr 08, 2020  ( Updated: Jun 08, 2020 )

Related Articles: