“Hey guys, I desperately need your help. For the fourth time in 24 hours, my Mac has shown me the ‘Your computer was restarted because of a problem message. I know this is as a result of my Macbook crashing. Please, why does my Mac keep crashing? And what should I do to prevent a MacBook pro crash? Thank you” – Rose
We all know how annoying it is when our computers crash, most notably when it happens during activities we haven’t saved.
Many factors could make a MacBook pro crash. Still, there are great ways to avoid these annoying moments. In this article, we’ve put together everything you need to know when you deal with a MacBook that keeps crashing, and how to solve and prevent it from happening again.
Although built considering durability, the MacBook computer sometimes succumbs to one issue or the other. These issues are different for each user. Today’s subject is dealing with one called ‘MacOS crash,’ aka ‘Kernel Panic.’
Below are the reasons your Mac keeps crashing:
1. Inadequate amount of system memory for applications to run on.
2. Opening too many applications also consumes memory.
3. CPU drained due to resource-intensive applications, i.e., applications that require a lot of resources from the CPU.
4. Presence of Software bugs and many incompatibilities.
5. Competition for simultaneous disk access by applications, this is when two or more applications demand much disk space at the same time.
6. Your current macOS Update version might not be compatible with your device.
7. Due to low storage space on the startup disc.
One or two crashes may be considered normal, but if your Mac keeps crashing frequently, it is then a significant issue. Like every other computer problem, your first resolve is to find out the reason for the constant crash. Troubleshooting herein involves accessing the crash reporter for Mac to have a clue of why the Mac keeps crashing.
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Before recovering data from the crashed Mac, you need to create a bootable drive to restart the crashed computer. The procedure requires another working Mac and a blank USB drive. Once you're prepared, follow the steps below to create a bootable USB drive:
Steps to Create a Bootable USB Drive
Step 1: Download and install the AnyRecover software on your working Mac from its official site, then run the program.
Step 2: Choose "Recover from Crashed Computer", then click "Start".
Step 3: You'll need to select a media to create bootable drive, if there are several USB drives available, choose the one you would like to create bootable media with, then click "Create".
Step 4: A message will pop out alerting you that the process will format your USB drive. If you've backed up important files, click "Format" to go on.
Step 5: When the format completes, it will begin to create bootable USB drive.
Once done, follow the steps below to restart your crashed Mac and recover data from the crashed Mac.
Steps to Recover Data from A Crashed Mac with AnyRecover
Step 1: Launch AnyRecover on the Mac you just restarted, then select a location where you lost or want to recover data. Next, click on “Start” to begin the scan.
Step 2: The program then carries out an all-round scan on the disk you selected and shows every lost file or folder.
Step 3: Preview and mark files you wish to recover, then click “Recover” from the lower-right part of your screen then allow the recovery process to run.
Now you can go through the following procedures to troubleshoot Mac crash issues:
Step 1: Unplug all external devices, excluding the display, mouse, keyboard, Ethernet connection, and AC power connection.
Step 2: Restart your Mac computer and quickly hold down the D key until the Apple Diagnostic screen shows.
(if the Diagnostic tool doesn’t appear, hold down Option + D during restart to launch diagnostic via the internet or turn off your device’s firmware password then try again).
Step 3: You’ll see a progress bar to check your mac. This shows after Apple Diagnostic recognizes your language choice. This operation should take about three minutes.
Step 4: If your device has an issue, Apple Diagnostic tool displays it, suggests remedies, and gives reference codes. Restart your Mac after this or carry out other operations.
After upgrading your Mac to the latest Mojave or Catalina, the chances are that it will freeze or slow down. Restarting your Mac in safe mode is a common fix. Safe mode loads necessary kernel extensions only verify startup disk and repair directory issues.
Steps to Boot into Safe Mode
Step 1: Restart your Mac and immediately hold down the Shift key until the login window appears.
Step 2: Your Mac is now in Safe Mode. To confirm, open Mac’s spotlight and type in “System Information.” Next, click the “Software” section to verify your boot mode as Safe, not Normal.
Step 3: If you observe no issue while in safe mode, restart your machine without pressing any key.
Step 4: If the issue comes back in normal mode, your Mac’s “login items” may be incompatible with your current MacOS version.
Note: If your machine doesn’t boot into safe mode, there’s insufficient space on your startup disk.
Apple Disk Utility First Aid is a possible fix to repair and confirm your logical disk and startup. To fix the crashing issues, follow these instructions.
Step 1: Restart your Mac computer while holding down Command + R keys till you hear a chime. This successfully boots your machine in Recovery mode.
Step 2: While in Recovery Mode, launch Apple’s Disk Utility app.
Step 3: Select your startup disk then click First Aid > Run Disk Utility then repairs your mac and should fix your crashing problems.
It is often the last resolve, and you should consider this if you’ve exhausted every other method. System Restore simply involves “Reinstalling your MacOS.”
Step 1: Before you commence, you should backup all your essential files to a hard drive or cloud service.
(You could reinstall your macOS with an installation disk or follow the steps below).
Step 2: Restart Mac while holding down the “Command + Run” keys to boot into Recovery Mode.
Step 3: While in the Recovery Mode, go to macOS Utility, then click “Reinstall macOS,” followed by “Continue.”
Here, install the applications you’ll need. Apps that read core Duo CPU state aren’t required.
Step 4: Follow all on-screen instructions stipulated then click “Install.”
Often than not, this will fix the “my mac keeps crashing” complaint.
“Prevention,” they say, “is better than cure.” We’ve seen ways to resuscitate a Mac that keeps crashing, how about we prevent our Mac from crashing in the future. The following points are quite obvious ways to prevent your MacBook from crashing.
Go to the Apple Menu > About This Mac > More Info > System Report to keep track of your hardware status.
Make sure your OS and Apps are updated continuously.
To avoid insufficient Ram, install more System memory.
Carry out a regular ‘Housekeeping’ of your Mac device, e.g., emptying application caches and deleting unwanted/unused applications.
Occasionally restart your Mac system.
Create enough hard drive space.
If your MacBook or MacBook pro keeps crashing, you should be well enlightened on how to deal with the issue mentioned above.
You are now aware of the reason for your MacBook crash, how to troubleshoot with the crash reporter for Mac and fix it using four stipulated methods, and above all, how to recover your lost data using iMyFone AnyRecover tool.
We didn’t just stop there but went further to show you ways to prevent your Mac from crashing or freezing. Thank you for reading, and we wouldn’t mind you sharing.
By Alva Doris , to Hard Drive Recovery
Posted on Apr 08, 2020 ( Updated: Jun 08, 2020 )