Top 5 Fixes to Seagate External Hard Drive Freezes My Computer

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My to-do list for the weekend was to hang out with my friends at home, make barbeque, have a beer, and play video games all day. I have perfected some new tricks on “FIFA 19” and bragged about it. It was time to walk the walk and stop talking. Earlier, I uninstalled and deleted “FIFA 19” from my PC and installed it on my Seagate External Hard Drive to make room on my PC because I was running out of space. As soon as it was time, I plugged in my Seagate External Hard Drive, and immediately, my computer froze. But when I unplugged my Seagate External Hard Drive, My PC worked fine. I knew I had a problem, what do I do when my Seagate External Hard Drive Freezes My Computer?

Similar to the above scenario, there are several reasons why your computer may freeze when you connect an external hard drive, it could be bad sectors on the drive or malware or virus attacks which can cause your Seagate external hard drive to freeze your computer. This article will provide you with simple and effective methods to fix any freezing that may occur when you connect an external hard drive to your PC.

Top 5 Solutions to Seagate External Hard Drive Freezes My Computer

1Run a Full System Scan

The purpose of running a full system scan is to get rid of malicious threats caused by malware and viruses. The presence of malware and viruses will make Seagate external hard drive to freeze your computer.

Windows 10 has a built-in antivirus -Windows Defender; this tool scans for malicious threats and eliminates or quarantine any malware or virus found on your computer.

Step 1. Go to Start and type “defender”.

Step 2. Click Windows Defender to launch the tool.

Step 3. Locate “Scan options” and choose the “Full scan" on the right-hand side of the screen.

Step 4. Finally, click "Scan now”.

full scan

Windows defender will now scan your available machine for threats. After which you can delete the malware and virus.

2Repair PC Registry

When you uninstall some applications or drivers, they leave registry entries that cause problems. Viruses also cause registry errors because they install complicated registry entries. To repair your PC registry here is what to do:

Step 1. Go to “start” and click “search”.

Step 2. Type “cmd”.

Step 3. Select “click on Command prompt” a black window will pop-up.

Step 4. Now, type “sfc /scannow” command and fit the enter key.

external device recovery

On completion of the operation, reboot your computer. All corrupted files will be replaced when your computer restarts.

3Fix Bad Sectors on the Frozen External Hard Drive

Fixing bad sectors on the frozen external hard drive is another way to solve 'Seagate external hard drive freezes my computer' problem. In this section, you will learn how to resolve the issue of bad sectors on the frozen external hard drive using your computer’s built-in tool.

Step 1. On your keyboard, press “Windows” + “R” simultaneously to open the Run box, type “CMD” in the space, and click “OK” Command prompt will pup-up.

Step 2. Type “chkdsk E:/f” (Where “E” is the drive letter). This will find and repair errors on drive “E.” Type “chkdsk E/r” (will locate bad sectors and recover readable information). Press “Enter”. Wait for the process to complete.

Step 3. Restart your computer.

4Reformat the External Hard Drive

Before you start this process please back-up your files to avoid losing them. If backing up files still causes your hard drive not responding, we recommend you use iMyFone AnyRecover to retrieve inaccessible data.

Step 1: Recover Data from the External Hard Drive

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It recovers any file from any device or storage from your External Hard Drives, internal disk to Cameras, Memory Cards, Mobile Phones, and Flash Drives.

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How to Use AnyRecover

1. When you launch AnyRecover, the home screen window will be open. Click on "External Device Recovery".

external device recovery

2. When your external hard drive is connected, click "Next" and click on the external hard disk you want to recover data from. Select the file type you also want to restore. You can click all file types and click the "Scan" button.

select external file type

3. After scanning the data, you can then preview and select the files you want to recover. Then click the "Recover" button.

preview and recover

4. If the program fails to find your files, you can use the “All-Round Recovery” option. Click on "All-Round Recovery" mode. This will enable the program to scan deeper for lost files.

all round scan

5. After scanning is complete, you can preview and select the files you wish to recover, then hit "Recover" and select the location you want your files to be saved that is different from your hard drive.

all round select

Step 2. Reformat the Drive

After retrieving inaccessible data from the hard drive, you can follow the steps below to reformat the drive:

    Open File Explorer.

    Navigate to “my PC”.

    Right-click the drive you want to format.

    Click “format”.

    Click “OK”.

5Remove Freezing Issue in Disk Management

Launch Disk Management to remove the freezing issue from the external hard drive using the following steps:

1. On your keyboard press Windows + R keys together, when the dialog box pops-up, type “diskmgmt.msc “in the Run box.

2. Disk Management will open. Right-click your external hard drive and click on “Format.”

3. Follow the format wizard and complete the process.

4. Restart your computer and check if the issue remains.


You can see that the above steps are straightforward to use to solve 'Seagate external hard drive freezes my computer' issue. Your external hard drive can freeze your computer without prior warning, and it can leave you feeling confused. If you follow the steps above you are sure to fix it without calling a technician. And AnyRecover can ensure that there is no data loss during the fixing process.

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By Alva Doris , to External Device Recovery

Updated: Apr 21, 2021

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