Fix HP Laptop Black Screen in Easy Ways

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“Every time that I turn on my HP laptop the screen is black and I can only do a few tasks. What ways are there to fix HP laptop black screen?”

This is a problem that a lot of people have had to deal with in the past and believe it or not, fixing it isn’t impossible. A black screen heavily limits your laptop’s abilities and because it does this, finding out why the error is occurring can be difficult and repairing it is just as hard. Hardware plays a role in some cases but usually HP laptop black screen is fixable with software. In this article, we’ll be explaining what the most effective fixes are.

How to Fix HP Laptop Black Screen

Many reasons may cause HP laptop black screen issues, no matter what cause it is, what we need to know is how to fix it. The following solutions will help you to resolve the black screen issue on HP laptop easily.

1Restart HP Laptop

The “turn it off and back on” solution arises whenever any tech-related problem occurs, and that’s because it actually works. HP laptop black screen isn’t any different, so this is worth trying first.

Step 1: Turn off your laptop.

Step 2: Unplug the charging cable and remove the battery.

Step 3: Hold the power button for 5 seconds.

Step 4: Insert the battery and plug the cable back in if necessary.

Step 5: Turn on the HP laptop.

Removing the battery and holding the power button will drain the remaining power from the laptop’s circuits, so don’t skip this step.

2Restart the explorer.exe Process

Windows uses explorer.exe to handle your taskbar and some aspects of the rest of the screen. If something prevents this process from running properly, restarting it may help.

Step 1: Press the CTRL + SHIFT + ESC key combination to open Task Manager.

Step 2: Click on “Details” and find “explorer.exe” on the list of processes.

Step 3: Click the process and then click “End task” at the bottom right.

restart explorer

Step 4: Next, click “File” at the top of the Task Manager and select “Run new task”.

Step 5: Enter “explorer.exe”, press “OK”, and the process will restart.

3Disable Fast Startup

Fast Startup is a built-in Windows feature that’s enabled by default. As great as it usually is, it’s known to cause HP laptop black screen. Here’s how to disable it in Windows 10.

Step 1: Search “Power & Sleep Settings” in the search bar and open System Settings.

Step 2: Click on “Additional Power Settings” and then “Choose what the power buttons do”.

disable fast startup

Step 3: Press the administrative setting “Change settings that are currently unavailable”.

disable fast startup

Step 4: Under “Shut-down settings”, disable “Turn on fast start-up” and click “Save changes”.

disable fast startup

Step 5: To introduce this system setting change, a computer restart is required.

4Undo Recent Changes (Perform System Restore)

This next fix is ideal if you recently updated Windows or made any system changes just before the black screen started happening.

Step 1: Search “Restore” in the Windows search bar and select “Create a restore point”.

Step 2: Click on the “System Protection” tab and select “System Restore…”.

undo recent changes

Step 3: Select the restore point closest to when you made system changes and click “Next”.

undo recent changes

Step 4: Confirm your selection before clicking “Finish”. Windows will now restart the computer and revert the changes.

undo recent changes

5Recover from BIOS

A computer’s BIOS is often something experts recommend leaving alone. Fortunately, this method isn’t invasive and we won’t be messing with the BIOS but instead forcing it to update.

Step 1: Plug in the charging cable and turn off the laptop.

Step 2: Hold down the keyboard shortcut Windows + B and the power button simultaneously.

Step 3: After just 1 second, release the keys and power button.

Step 4: Although the screen will be black for a short while, a BIOS screen will appear and the update will begin. This shouldn’t take long and your laptop will restart afterwards.

6Boot HP Laptop into Safe Mode

And finally, booting in Safe Mode is another option for learning how to fix HP laptop black screen. Doing this will boot the laptop without any non-essential drivers and this lets us know if those are the problem.

Step 1: Prepare a USB flash drive as a Windows 10 Installation Media device.

Step 2: Connect the USB storage to your laptop and shut down.

Step 3: Turn your laptop on and when asked, choose the USB flash drive to boot from.

Step 4: Next, click on “Repair This Computer” and then select “Troubleshoot Computer”.

Step 5: Click “Advanced Options” and from this menu, select “Startup Settings”.

system restore in safe mode

Step 6: Finally, click on “Restart” and scroll down to select “Safe Mode with Networking”.

How to Recover Lost Files After Fixing HP Laptop Black Screen

Assuming that your attempt to fix this laptop screen problem was successful, you might now be facing a different issue – lost data. Whether the data loss was from corruption or accidental deletion, iMyFone AnyRecover is by your side to help.


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Steps to Recover Lost Files with AnyRecover

Step 1. Download, install, and run AnyRecover on your computer.

Step 2. Choose one of the recovery modes based on your situation.

anyrecover screenshot

Step 3. Select the file location where the lost files were stored and click “Next”.

Note: if you don’t see the location on this menu, click “Browse” to select manually.

anyrecover screenshot

Step 4. Choose the file types of your lost data and that you want to recover, then click “Scan” to proceed. The length of the scan depends on the size of the directory you choose.

anyrecover screenshot

anyrecover screenshot

Step 5. After the scan is complete you can preview all of the data that AnyRecover found. Select the files you want to recover.

anyrecover screenshot

Step 6. If you are unable to find the files you lost, go ahead and click “Deep Scan” which runs a longer and more invasive scan.

Recovering a specific file after you fix HP laptop black screen is made easy with the help of AnyRecover.


We understand the frustration that comes with encountering an HP laptop black screen and possibly even losing files. Our advice would be to back up anything important to an external storage device or cloud storage, this is the best way of preventing complete data loss. Of course, if it’s too late then the ideal data recovery solution is iMyFone AnyRecover which is easy to use and won’t disappoint.

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By  Simon Marcus , to Hard Drive Recovery

Updated on May 28, 2020

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