Top Fixes to "USB 3.0 Not Working" Error [100% Work]

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“Since I bought my new HP laptop, everything has worked fine, till this morning. The USB 2.0 ports work fine, but the USB 3.0 not working. How can I fix the issue?”

Quick Fixes to “USB 3.0 Not Working” Error

1Restart Your Computer and Reconnect USB Device

If you connect a USB device to your PC and discover that the USB 3.0 not working, the first thing you should do is try restarting the computer. When it comes on, connect the device again and see if it works then.

2Conduct a Physical Examination

Does restarting the computer fix the issue? If not, your second suspects are the physical connections. Try connecting the same USB cable to a different USB port and try again. If it still doesn’t work, try another cable. Also, you must explore the USB 3.0 not working as well as the cable for obstruction like dust and debris.

How to Fix “USB 3.0 Not Working” Error without Data Loss

Follow the steps below, then you'll be able to fix the error without losing any data.

Step 1: Fix “USB 3.0 Not Working” Error on Windows 10

Here are two solutions to repair USB ports that are not working, you can try either of them to get your USB 3.0 back to normal work again.

Solution 1: Fix the Issue with Universal Serial BUS Controller

Step 1. On your computer, right-click the Windows logo or start button and click “Device Manager”.

Step 2. Expand the dropdown labeled “Universal Serial Bus Controllers” and locate a device that has a yellow exclamation mark beside the name.

Step 3. Right-click the device when you find it and click “Update Driver Software”. Click “Search automatically for updated driver software”.

Step 4. If the computer does not find an update, then right-click it and click “Uninstall” and “OK”.

Step 5. Switch to the “Action” tab and click “Scan for hardware changes”. The USB port will show up.

Step 6. After completing step 5, try to connect the device again. This time, it will appear, and your computer will now be able to read it.

Solution 2: Fix the Error with Troubleshooter

Step 1. Press the Windows key and enter “troubleshoot” to search. Click “Troubleshooting” from the results.

Step 2. Click “Hardware and Sound” and then hit “Hardware and Devices”. Next, click “Advanced” and check “Apply repairs automatically”.

Step 3. Hit “Next” and the program will start checking and resolving any problems with your drive. After this, click “Apply” and “Next”.

Step 4. Hit “Enable” and close Troubleshooter. Reboot the computer to save the changes.

Step 2: Recover Files after Fixing “USB 3.0 Not Working” Error with AnyRecover

If, like me, you have no time to risk further issues with your computer because USB 3.0 not working, then you can go with a tool specially designed for these issues. I recommend iMyFone AnyRecover for this.

With AnyRecover, you are reducing the risk of complicating the challenge of USB 3.0 not working, and you are as well increasing the chances of getting back your USB port.


1,000,000 + Downloads

Features of iMyFone AnyRecover:        

Recovers data lost in every circumstance. System crashes, virus attack, USB 3.0 not working, etc. ?That’s a job for AnyRecover.

Swift file recovery. AnyRecover restores your data in a matter of minutes.

Performs the operation and usually ends in success. AnyRecover has a success rate of over 98%.

No matter the storage involved, you will get your data back.

Before recovering, you can preview the files to be sure. Also, your data will not be rewritten.

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Steps to Recover Data with AnyRecover

Step 1. Start AnyRecover and click “Deleted Files Recovery”.

deleted files recovery

Step 2. Select the drive from which you want to recover your data. After that, hit “Next”.

select path

Step 3. Select the file types you wish to recover and click “Scan”.

select file type

Step 4. The result of the scan will be displayed on the window. Browse through it for the files you want to recover. If you do not find the file you are looking for, return to step 1 and use the “All-Round Recovery” mode.

deleted files recovery scan

Step 5. To double-check, you can click individual files to preview them. When you are certain, click “Recover” to start the file recovery process.

preview and recover


You see, it’s not that hard. Your USB 3.0 not working does not have to mean the end of the world; you have options for fixing the challenge. When in doubt, you can never go wrong with iMyFone AnyRecover.

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By  Alva Doris , to Deleted Files Recovery

Updated on Dec 16, 2019

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